How much time would you save if you had your own personal “printer concierge” at the office?
Your concierge would help with things like monitoring supplies, providing help when you needed it, and, if they were really good at their job, they’d even provide you with free lifetime repairs.
As it turns out, that’s exactly what the Xerox eConcierge program does. In today’s post, we’ll be taking a look at the program, explaining how it works, and seeing if it can benefit your organization.
What is Xerox eConcierge and How Can it Benefit Your Organization?
The Xerox eConcierge program has two primary benefits: automatic supply replenishment and free lifetime repairs for members of the program. That latter point is particularly important: free lifetime repairs on average have a $1,675 savings compared to purchasing an extended warranty for your device. Needless to say, that’s huge, especially for a startup or small business budget.
However, the automatic supply replenishment is also quite a noteworthy feature of the eConcierge program. This part of the program ensures that you’ll never run out of supplies again. If you use the Supplies Assistant app, it’s even easier, but more on that in just a moment.
Note that while a significant number of Xerox machines are eligible for the eConcierge program, not all are. Please confirm your device eligibility with this list. If you’d like to learn more about how to get the most out of eConcierge, this document is another excellent resource to learn about how to place a supplies order or by using the included, convenient eConcierge portal that members can access.
Using the Supplies Assistant App Alongside Xerox eConcierge
The Supplies Assistant App, when used in tandem with Xerox eConcierge, makes for a truly hassle-free supplies reordering system. This is a particularly useful combination for small, busy offices that don’t have the time to track everything by hand. It’s also a major benefit for offices who may have a spike of office activity unexpectedly, thus consuming resources more rapidly than they had anticipated.
The Supplies Assistant App helps you track how many printer resources you’re using (things like toner and paper), and then calculates your projected usage. So instead of ordering only after you’ve ran out, the eConcierge program has anticipated when you’ll need more supplies and ordered them in advance on your behalf.
Learn more about the Supplies Assistant App and how it works with the eConcierge program.
Learn More About Time and Cost Saving Xerox Technology at Preferred Document Solutions
Xerox eConcierge is just one of the many ways Xerox can make life easier at your business or organization. Take for example our post Improve Printing Behavior With the Xerox Print Awareness Tool where you’ll learn how to reduce spending and cut back on office supplies used with one simple tool. Or how about our post How to Translate to and From Over 40 Languages With Your Xerox Multifunction Printer where you’ll discover that your printer is actually a powerful translation tool?
That’s just the beginning. Our team at Preferred Document Solutions would love to help you discover all the ways a Xerox multifunction printer or other office equipment can enhance the way you do business. Please feel welcomed and encouraged to contact us at (719) 634-1134 or request a no-obligation, totally free online quote.


