augmented reality

Ditch the Manual: How Xerox’s CareAR Instruct Takes the Guesswork Out of Printer Maintenance

Finally, an app that understands your printer better than you do. Just kidding! Well, maybe—Xerox’s CareAR Instruct app for Android and iOS devices just might know more about your printer than you do. That’s it’s job, after all: the purpose of the app is to guide you step-by-step through maintenance, troubleshooting, and common printer tasks using augmented reality. It’s actually really cool and probably the most futuristic thing you’ve seen in a [...]

Get and Give Technical Support With the Xerox CareAR Augmented Reality App

What if you could provide technical support to one of your customers remotely, but you could see and hear—just as much as if you were physically there? Well, it of course comes as no surprise that this technology already exists in the form of video conferencing with your mobile device. Most everyone uses this tech today, especially with the heightened need for remote work and physical distance. However, apparently there was still [...]